IMPORANT DELIVERY INFORMATION

We would first of all like to thank you for ordering your water distiller from us! You are someone who knows that water is not water unless its pure!

We have just ran out of stock on all of our water distillers therefore your order is currently pending dispatch (with top priority).

Our next stock batch is due to arrive Wednesday next week and when it does, you are first on the list!

We expect to dispatch your order on the same day (Wednesday) or Thursday depending on what time our stock arrives (Our staff will be working none stop for you!).

Your order will be sent next day delivery if you are in UK mainland so you should expect to receive it Thursday / Friday next week.

You will receive an email notification from us when that happens (keep an eye on your junk folder too) with your tracking number and you should also receive an email and text from ParcelForce once they have your parcel out for delivery.

INSIDE INFORMATION (WHAT'S GOING ON!!)

We ourselves have been under increasing pressure during the last 18 months as have most other companies both online and offline. The offline companies have struggled to stay a float altogether while the online companies have faced multiple ongoing problems such as:

 
  • Covid-19: Factories worldwide closed for months which halted production and then created huge backlogs adding further disruptions.
  • Brexit: This created chaos for Europe and international orders due to the extra paper work and delays in each EU country.
  • HGV Drivers: There is a severe shortage of HGV drivers which is severely disrupting transport of stock.
  • Material Cost: The raw material costs abroad have increased significantly which is pushing up prices.
  • Container cost and availability: Due to Covid-19 and the Suez canal blockage, delays have created backlogs which has in turn created a shortage of containers to ship goods from the factories. Prices have increased x4 for haulage.

We are proud to say we are still here going strong and look forward to supplying your water distiller very soon!

Thank you for your understanding and patience, it is greatly appreciated as we are a family run business!

Healthy Regards
Make Water Pure Team
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