We aim to process and dispatch your order within 1 working day (Monday to Friday).
Water distiller orders are sent via DPD using a Next Day Delivery service for orders made before 12.30pm, tracked and recorded for your convenience. You will receive a 1 hour delivery slot for your convenience, sent to you via text or email. You can also change the delivery date or request for it to be left with a neighbour/safe place by using DPDs notification system once your parcel has been dispatched.
Delivery is Monday to Friday from 9am til 6pm. Europe and International orders will vary in delivery time although typically it will take between 3-5 working days from time of dispatch.
If a parcel is small enough to fit through your letterbox, it may be delivered by Royal Mail however most parcels will be delivered via courier.
If you are not in when the courier attempts to deliver your parcel, they will either leave it with a neighbour or attempt to deliver on the following working day.
Next Day Delivery
To qualify for next day delivery your total order must be £99 or more and the destination must be within the U.K (see below).
Delivery to UK Mainland
UK mainland is defined as any UK address except the Highlands & Islands. UK mainland also excludes certain mainland postcodes (see list below)
(Areas not included in this section for UK mainland postage charges include the following range: PO30-41, BT, IM, TR21-25, IV, KW, ZE, HS, KA27-28, PH18-44, PH49-50, PA20-99, AB30-AB38, AB44-AB56, FK17 - FK21, G83.)
All orders are shipped using a tracking and recorded service. When your order has been dispatched you will receive an email or sms with the tracking number which you can use to track its progress.
Currently we are only accepting orders from within Europe. Please contact us via email for a quote on an international delivery if you are not within Europe. Delivery costs for European countries vary, the cost will be displayed during checkout.